Integrating contact center with online for omni-channel sales

Integrating contact center with online for omni-channel sales

Johanna Kontkanen|03 December 2015

See our presentation on integrating contact center with online dialogue for improving omni-channel sales and customer service. We have experience in integrating to Avaya and Genesys environments. Here presented results for TUI Nordic and Finnmatkat. You can also read a customer case story here

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