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	<title>Lekane</title>
	<link>http://www.lekane.com</link>
	<description>Lekane - Creating a rich customer experience for all contact channels</description>
	<lastBuildDate>Wed, 21 Apr 2010 13:25:28 +0000</lastBuildDate>
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	<item>
		<title>Consumers validate TalkNow in car sales</title>
		<description><![CDATA[Lekane TalkNow sales solution has recently achieved great success in the car business. The latest statistics shows that Lekane TalkNow has gained a strong foothold as an everyday sales tool for the car dealers. This is a clear evidence that websites are becoming more significant sales channels and should already be considered as important as [...]]]></description>
		<link>http://www.lekane.com/2010/04/21/consumers-validate-talknow-in-car-sales/</link>
			</item>
	<item>
		<title>Lekane recognised as a Young Innovative Company by Tekes</title>
		<description><![CDATA[Finnish Funding Agency for Technology and Innovation (Tekes) selected Lekane into their program for young innovative growth companies. The objective for this program is to accelerate expansion into international markets.
Lekane&#8217;s objective is to utilize this funding to capitalize on success in TalkNow sales in the domestic market and expand our operations to several European countries.
]]></description>
		<link>http://www.lekane.com/2009/08/28/lekane-recognised-as-a-young-innovative-company-by-tekes/</link>
			</item>
	<item>
		<title>Lekane attracts industry leading talent</title>
		<description><![CDATA[Kevin Jones is appointed as a member of the Lekane Advisory Board.
Mr Jones brings his significant business and sales experience from HP, Sun Microsystems, Nokia and Intel Capital into Lekane, along with his background in running startups like Chaoticom.

Says Mr Jones about the company and its products: &#8220;Lekane is one of the best bets in [...]]]></description>
		<link>http://www.lekane.com/2009/01/29/lekane-attracts-industry-leading-talent/</link>
			</item>
	<item>
		<title>Bilia improves car sales with Lekane TalkNow</title>
		<description><![CDATA[Bilia Instant Contact &#8211; A fast and convenient way to contact car sales
Bilia and Lekane announce an innovative way to serve web customers and streamline contacts
Bilia Oy Ab and Lekane Oy announce a jointly developed new and innovative service for contacting sales. Bilia aims to make web based business easy and straightforward for the consumer. [...]]]></description>
		<link>http://www.lekane.com/2008/08/25/bilia-improves-car-sales-with-lekane-talknow/</link>
			</item>
	<item>
		<title>Lekane recognised as one of the top eight Global Innovators in Customer Service</title>
		<description><![CDATA[Lekane was selected along with AT&#38;T, BT and UniCredit from more than 500 applicants as a recipient of the third annual Genesys Customer Innovation Awards.  The awards program is designed to recognize the world&#8217;s most innovative customer service organizations.  This year&#8217;s theme was to recognize companies that provide excellent customer service through the [...]]]></description>
		<link>http://www.lekane.com/2008/05/29/ci-award/</link>
			</item>
	<item>
		<title>Introducing Lekane TalkNow</title>
		<description><![CDATA[Lekane TalkNow is an innovative product that streamlines customer service for your key customers.

Whilst online, key customers can see the availability of their account manager and request to speak to them immediately.  The account manager receives a popup on their mobile phone with the customer information and what they are looking at online.  [...]]]></description>
		<link>http://www.lekane.com/2007/12/20/lekane-talknow-released/</link>
			</item>
	<item>
		<title>Mobile Contact Center 1.1 released &#8211; Introducing BlackBerry™ support</title>
		<description><![CDATA[The latest release of Lekane&#8217;s solution to connect customers with experts expands device support and offers enhanced administration capabilities.

BlackBerry™ support
The Lekane Mobile Contact Center (MCC) solution now supports BlackBerry™ smartphones, allowing enterprises that have standardized on BlackBerry™ to enjoy the benefits of utilizing the expertise within their organization to serve their customers better.
Lekane&#8217;s solution can [...]]]></description>
		<link>http://www.lekane.com/2007/10/31/mcc-11/</link>
			</item>
	<item>
		<title>Lekane accepted into the BornGlobal™ program</title>
		<description><![CDATA[Lekane has been accepted into the exclusive BornGlobal™ program that is financed by Tekes and run by Technopolis Ventures. BornGlobal™ is a program that offers internationalization services for growth companies. Program members are able to enjoy a global network of services that help grow market presence and identify partners and customers around the world.
&#8220;We are excited [...]]]></description>
		<link>http://www.lekane.com/2007/10/18/lekane-accepted-into-the-bornglobal-program/</link>
			</item>
	<item>
		<title>Lekane CEO gives a keynote presentation at Yhteys 2007 conference</title>
		<description><![CDATA[Lekane CEO Aarne Ylä-Rotiala is giving a key note presentation at the annual Contact Center and Helpdesk conference Yhteys 2007 in Helsinki, Finland on August 30th.

Mr Ylä-Rotiala&#8217;s speech addresses the expansion of the customer service interface deeper into corporations. A customer only needs to speak to one person if that person has the correct expertise. [...]]]></description>
		<link>http://www.lekane.com/2007/08/23/lekane-ceo-gives-a-keynote-presentation-at-yhteys-2007-conference/</link>
			</item>
	<item>
		<title>TeliaSonera, Genesys and Lekane extend the contact center with mobility and presence management for staff on the move</title>
		<description><![CDATA[TeliaSonera in Finland becomes first production site to implement mobile contact center with Lekane.]]></description>
		<link>http://www.lekane.com/2007/06/08/genesys-and-lekane-extend-the-contact-center-with-mobility-and-presence-management-for-staff-on-the-move/</link>
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