Lekane Dialogue validation in new industries

Within the last 9 months, Lekane Dialogue has enjoyed significant success in expanding its use well beyond the car sales business. The product has proven its versatility in serving customers in many new industries, including financial, pharmaceutical, credit information and educational services. Lekane’s real-time analytics engine enables customer dialogs to be initiated at the most optimal time and allows companies to utilize context sensitive, perceptive and result yielding client communication. The Dialogue platform has been extended for greater flexibility in connecting the customer directly with the most suitable experts within the enterprise, utilizing flexible multi-channel (such as mobile application, SMS, mobile web, email and voice) communications.