Sales is all about people, even online

Online sales is all about people. The more complex the buying decision, the more customer’s expect personal service - even online.

Lekane Dialogue

Smart Live Customer Dialogue Manager

Lekane Dialogue combines customer intelligence with a set of dialogue tools to create a smart rule-based live customer dialogue manager that helps to select the most valuable customer from your website visitors, so you can manage your sales and customer service resources most effectively and keep your customers and results positive.

  • Catch all leads
  • Segment customers
  • Prevent customer drop-outs
  • Optimize sales resources
  • Manage sales performance

How Lekane Dialogue works

  • 1. Follows your web visitors’ online behaviour

    1. Follows your web visitors’ online behaviour

  • 2. Identifies potential customers’ intent and value

    2. Identifies potential customers’ intent and value

  • 3. Suggests a live dialogue with the most potential customers

    3. Suggests a live dialogue with the most potential customers

  • 4. Finds the most appropriate sales person for the customers

    4. Finds the most appropriate sales person for the customers

  • 5. Connects live dialogue between customers and sales

    5. Connects live dialogue between customers and sales

  • 6. Reports how visitors are turned to sales

    6. Reports how visitors are turned to sales

WE HAVE WORKED WITH

  • Vattenfall
  • YIT
  • VV-Auto Oy
  • TUI
  • Surveypal
  • Levi
  • FIM
  • TeliaSonera
  • Netwheels
  • Laaturemontti

READ OUR REFERENCE CASES

Contact

LEKANE OY

Lars Sonckin kaari 12

02600 Espoo

CEO Marko Virtanen

Tel. +358 (0)400 428 515

CTO Petri Pellinen

Tel. +358 (0)40 586 2444

Sales Antti Vasala

Tel. +358 (0)44 544 6774